Return & Refund Policy
At Belle’s Shoes & Accessories, we strive to ensure customer satisfaction. Please read our return and refund policy carefully before making a purchase.

Returns

• Items can be returned within 15 days of receiving the product; no exceptions beyond this period.

• Products must be returned in their original condition (unused, with all tags attached, and in the original packaging).

• Returns are accepted in-store only; courier returns are not accepted.

• The original receipt or purchase invoice is required for processing a return.

• Items purchased on sale or at a discount can only be returned for the amount paid, not the original full price.

• Non-returnable Items: Earrings, socks, underwear, and swimwear (for hygiene reasons).

Defective or Incorrect Items
If you receive a defective or incorrect product, please contact us immediately via our digital channels (Facebook or Instagram) and provide clear photos of the item. We will resolve the issue by offering either:

• A replacement of the same product (subject to availability), or

• An alternative product from the store, or

• A credit note valid for 3 months.

Refunds & Credit Notes

• We do not issue cash refunds.

• Upon returning an item, you may choose to:

  • Exchange it for another product of the same value,

  • Upgrade to a product of higher value by paying the price difference, or

  • Exchange for a product of lower value, with the remaining amount issued as a credit note.

• Credit notes are provided in physical form and are the sole responsibility of the customer (they cannot be reissued or replaced if lost).

• Credit notes are valid for 3 months, can be used in either store, and are non-transferable (must be used by the original purchaser).

Warranty for Michael Kors Bags

• Michael Kors bags come with a 2-year warranty against manufacturing defects.

• If you believe your Michael Kors bag has a manufacturing defect, please visit one of our stores with the original receipt for evaluation.

• If a defect is confirmed, we will assist in the warranty process according to the brand’s guidelines.

We receive new stock every week, ensuring a variety of options for our customers. For any inquiries, feel free to contact us via our social media channels.
Thank you for shopping at Belle’s Shoes & Accessories!